There are many lenders in New Hanover, Brunswick, and Pender Counties of NC; some of them well known, but I will say in 9 years as a Real Estate broker who has worked with 20+ lenders...THERE IS NO ONE THAT SERVES THE CLIENT AND INTEREST OF THE BUYER MORE EFFICIENTLY AND PROFESSIONALLY THAN RUSSELL SMITH'S TEAM! They are honest, responsive, always kind, and will do whatever it takes to close on time and seamlessly! There is no one, and I mean no one that does mortgage lending better than Russell Smith! I will use no other lender when I have a choice in the matter!
Tammy Ritter,
Coldwell Banker Seacoast, Wilmington
Russell and Amy went the extra mile for me when I applied for a mortgage loan with PrimeLending. Their efforts resulted in me owning my dream home. Thank you Russell & Amy – job well done!
Virginia M, Whiteville, NC
Russell and his team are efficient, courteous, and work extremely hard to get their customers the best rates possible.
Sonja P, Wilmington, NC
Russell and Amy were both extremely patient with me and the numerous questions I asked both before and during the lock period. They always took time to answer and explain which I much appreciated.
Sherry A, Wallace, NC
Russell, Amy, and his team are the consummate professionals. I am an attorney as well as a broker so I know who understands this process; that's Russell.
Deb Butler – Port City Properties/Real Estate Attorney
Wilmington, NC
Both Amy and Russell were very helpful in the purchase of my first home. I really appreciate their patience and willingness to assist me. I think they do a great job for the company PrimeLending.
Garrett R., Autryville, NC
Fantastic Job! Went beyond what other banks and mortgage companies have done in the past. Keep up the Good Work!
Amy Smith, Century 21 The Real Estate Center
Lumberton, NC
Your regular updates were amazing!! You made me feel very secure about the transaction. Keep up the good work – The transaction was flawless.
RJ Alex, Realtor
Century 21 Sweyer
You guys were absolutely fantastic. The consistent updates via email and phone calls was greatly appreciated. Even though we were two hours apart geographically, it seemed as though you were next door. I wouldn't hesitate to use your services in the future or make a referral.
Kevin P., New Bern, NC
Thank you for making this transaction so enjoyable. Russell and Amy went over and above all that was expected. We will recommend them to all our family and friends.
Larry M., Shallotte, NC
Very pleased with Russell's service. Will definitely recommend him to friends needing a mortgage lender. The best I've ever dealt with.
Bill S., Wilmington, NC
Of all the lender's I've worked with, you guys run the tightest ship. I can't remember ever having a loan process go so smoothly (at least on my end) or getting a package back so quickly.
David Mathis, Attorney, Wilmington, NC
Russell and Amy go out of their way to make the process as easy as possible.
Riley E., Clarkton, NC
The product and service we received were as good as we could possibly ask for. We could not be happier with the service from Russell and his team. I will go out of my way to reccommend them to any one in the mortgage market.
William S., Wilmington, NC
I appreciate everything in getting my clients approved and closed quickly!
Carol Pendergrass, Seacoast Realty
Wilmington, NC
Keep up the good work. It is seldom communication is kept open with all the parties in the transaction from the lender. That makes everyone feel at ease and trusting in what you are doing. Thank you all very much.
Rhonda Ponos, Atlantic Real Estate
Wilmington, NC
This is the smoothest, worry-free closing I have had in over a year. After working with banks on foreclosure properties, I was anticipating yet another chaotic ordeal. I was pleasantly surprised when this one went so smoothly thanks to Russell and the team.
Karen Reese, Realtor with Representing Buyers Only
Wilmington, NC
We cannot thank Russell and Amy enough for their help with the refinance of our home. This was a true blessing and wonderful experience for us.
Tony S., Hallsboro, NC
This was the best refi experience my wife and I have ever had (best of 6 counting home equity lines). Thank you!!!
Tony C., Wilmington, NC
Russell & Amy were prompt and thorough with all the aspects of my refinance. Thanks for your making my refinance an easy and quick process.
David S., Carolina Beach, NC
We were able to close 11 days early! You guys made a dream come true for me and my family. YOU GUYS ROCK!!!
John S., Whiteville, NC
Team did a great job working together as a TEAM!! Also, got the house closed in 21 days from accepted contract to closing on the house!!
Jami Smart, Rockingham, NC
Realtor - Exit Realty Platinum
Thanks for providing the timely service and professionialism that we are used to receiving from your team.
Ricky Y., Rockingham, NC
Professional, prompt. Told us exactly what we needed and did what you said you would do. Thanks a lot. A welcome change from most of today's banking industry.
Riley E., Clarkton, NC
Russell and his team were amazing. Incredibly professional, personable, and thorough. I would most definitely recommend him to any friends looking to buy a home.
Meredith L., Jacksonville, NC
Great job guys! Thank you for continuing to keep me up to date during Carla's process. It made my job easier!
Laura Heal, New Home Specialist
Stevens Fine Homes, Wilmington, NC
Russell was very professional and friendly, was always there when we needed him. We were so glad to have him at the closing.
Doug H., Lumberton, NC
I will definitely recommend PrimeLending to all my family and friends. I felt like I was treated as an individual and not as another customer.
Brandi C., Chadbourn, NC
Continue to perform the way you always do and business will come to you!
Hilton Auction & Realty, Inc., Elizabethtown, NC
Job well done . Thanks Amy and Russell.
Earth M., Powder Springs, GA.
Response time was almost to quick to believe, very professional and thorough.
Todd B., Wilmington, NC
Everything was well organized and the closing was effortless. Thanks!
Erick D., Hampstead, NC
Thanks for your assistance in helping me with purchasing my home. You were very helpful anytime I had questions or concerns. Again, I thank you....
Felicia C., Fairmont, NC
Keep up the great work. You guys were awesome!
Karen Jacobs, Lumberton, NC
Century 21 The Real Estate Center
We have closed 3 times in the past 2 years with Russell and Amy and every time we have been completely satisfied! We have recommended you to several friends and neighbors.
Gary Z., Wilmington, NC
I so much appreciate your professionalism, updates, return calls and just in general, staying on top of things.
Linda Little, Lumberton, NC
Century 21 The Real Estate Center
I appreciate all the help that I received from both Russell & Amy. As a first-time homebuyer this has been a very stressful, but rewarding event in my life and working with Russell made the whole process much easier.
Beverly P., Fayetteville, NC
Russell and Amy helped us get a great rate, kept closing costs low, and kept us informed throughout the entire process.
Aaron P., Wilmington, NC
Russell was excellent to work with-expedient & professional.
Raymond M., Bluefield, VA
Always available whenever we had a question. Russell was thorough, friendly, and extremely helpful.
Jim L., Wilmington, NC
Informative, professional, courteous, pleasant, very approachable and quick with responses.
Alvin C., Wilmington, NC
Russell was very helpful & informative throughout the entire process. He and his staff were always available to answer any questions.
Jennifer M., Chadbourn, NC
The loan approval process went smooth without question, no bumps in the road.
Maury S., Reidsville, NC
Russell & Company do an excellent job, you feel they are always doing their very best for you!
Susan E., Carolina Beach, NC
Everything was very plain-NO HIDDEN CHARGES!
David T., Whiteville, NC
He made the process of buying our home easier.
Ronnie G., Nakina, NC
Extremely thorough with good follow up and pleasant to work with.
Jim L., Wrightsville Beach, NC
He answered all of my questions & provided detailed answers to all of my questions. Thank you Russell, you made the whole process a breeze.
Amy S., Wilmington, NC
